AI for real estate
An agency receives forty enquiries a day from the portals. Twenty are outside the criteria, ten ask for a document, five want to view, and nobody has time to call the five back. The task that costs is the incoming enquiry — and behind it, the tenant file waiting ten days for a payslip while the property stays empty.
The tasks we remove first in this industry
What this industry pays when nothing moves.
Ranges, not promises. They come from tasks we meet in this industry and orders of magnitude we measure in the survey — yours may fall outside, in either direction.
What we remove, and what we leave.
Each task is described with what the agent takes on and what stays with a person. If the second column is empty, we have not understood the industry.
Acknowledge and qualify portal enquiries
What the agent does
It replies within a minute, asks the three useful questions — project, timing, financing or situation — and sorts the enquiry by your criteria, without ever ruling anyone out.
What stays with a person
The call and the viewing. It prepares the morning’s list, sorted ; the negotiator calls.
Follow up tenant files
What the agent does
It checks the file’s completeness against the legal list of documents, chases what is missing, and flags what is illegible or expired.
What stays with a person
The selection. An agent never ranks, scores or rejects an applicant : that is the law, and it is traced.
Draft listings
What the agent does
From the property sheet, the photos and your past listings, it drafts the listing in the agency’s tone, with the mandatory information.
What stays with a person
The review and the publication. A wrong floor area or a missing EPC rating is a non-compliant listing.
Organise viewings
What the agent does
It proposes slots from the diary, confirms, sends reminders, and prepares the viewing sheet.
What stays with a person
Choosing between two applicants for the same slot, and everything said during the viewing.
Answer landlords and tenants
What the agent does
Where is the letting up to, when was the rent paid, who to contact about the leak : it answers from the file, citing the document.
What stays with a person
Anything that commits : a rent reduction, a termination, a repair. It informs ; the property manager decides.
No tenant is selected, no property is valued by an agent.
Selecting a tenant is governed by equality law and must remain a human, traced decision. Valuing a property commits the agency’s liability. The agent prepares, chases, drafts and cites ; it does not rank people and does not set a price. The diagram below shows where its perimeter stops.
The condition is about the project and the property — never about the person. No criterion tied to the applicant enters this sort, and the log proves it.
Ten systems, one survey, one system opened at a time — the one with the shortest payback. Read the full method, or go back to the AI agency page.
What we open it with, and why here.
The choice of tool comes last, and it is reversible. But in this industry, three constraints keep coming back and steer the choice before we even start.
The agent reads what it exports and writes into what it accepts. It plugs in alongside the portals and the inbox, it replaces nothing.
Every enquiry, every reply, every chase is traced with its reason. If an applicant disputes, the log shows the sort was about the project, not about them.
It cites the property sheet, the file, the document. As soon as a request touches a price, a selection or a commitment, it hands over.
What we hear in this industry, before we start.
Sorting applicants — isn’t that discrimination ?
Sorting enquiries by the project — timing, property type, situation as declared by the applicant themselves — is not selecting people. The agent scores nobody, rules out nobody, and every reply is traced with its reason. The selection stays with the negotiator, and it is written into the quote.
Our listings have a style. Will it keep it ?
It learns from your past listings and reproduces it — then you review. What it adds is that it never forgets a mandatory mention.
How long before it is useful ?
The survey of the ten systems is delivered within 72 hours. Opening the first system takes two to six weeks. In an agency it is often the incoming enquiry that goes first : it is measurable from the first week.
And for a property manager, not a sales agency ?
The tasks change — rent receipts, rent chasing, repair requests, answers to leaseholders — but the shape is the same : find, chase, answer citing the source, without ever deciding.
The areas where we are called most for this.
The same tasks, in neighbouring industries : AI for banking, AI for insurance, AI for legal teams.
We will tell you which system to open first.
Describe the task that costs you the most. We will tell you what is feasible, how long it takes and what it costs. If the answer is no, you will leave with the two reasons why.