# AI for real estate — enquiries, tenant files, listings > What an agent takes on at an estate or letting agency: qualifying portal enquiries, incomplete tenant files, drafting listings, viewing follow-up. What it never does: choose a tenant, value a property. **Version HTML :** https://agence-intelligence-artificielle.eu/en/ai-real-estate **Langue :** en-GB --- AI by industry # AI for real estate An agency receives forty enquiries a day from the portals. Twenty are outside the criteria, ten ask for a document, five want to view, and nobody has time to call the five back. The task that costs is the incoming enquiry — and behind it, the tenant file waiting ten days for a payslip while the property stays empty. [Request the survey](https://agence-intelligence-artificielle.eu/en/contact) - **5 tasks** documented below - **1 limit** no tenant selected, no valuation committed - **Law and non-discrimination** selection stays human, traced - **2 to 6 weeks** before the first system is open The cost ## What this industry pays when nothing moves. Ranges, not promises. They come from tasks we meet in this industry and orders of magnitude we measure in the survey — yours may fall outside, in either direction. **Changing nothing** - Portal enquiries called back within 24 h : **1 in 3 to 1 in 2** - Time sorting enquiries, per negotiator per day : **1 to 2 h** - Tenant files complete first time : **1 in 4** - Delay chasing an incomplete file : **3 to 10 days** - Drafting a listing : **30 to 60 minutes** - Void days caused by the file, per let : **5 to 15** **The incoming enquiries system, opened** - Portal enquiries called back within 24 h : **all acknowledged, viewings offered** - Time sorting enquiries, per negotiator per day : **10 to 20 minutes** - Tenant files complete first time : **1 in 2, chased otherwise** - Delay chasing an incomplete file : **under 24 h** - Drafting a listing : **5 to 10 minutes of review** - Void days caused by the file, per let : **1 to 5** Five tasks ## What we remove, and what we leave. Each task is described with what the agent takes on and what stays with a person. If the second column is empty, we have not understood the industry. 01 ### Acknowledge and qualify portal enquiries **What the agent does** It replies within a minute, asks the three useful questions — project, timing, financing or situation — and sorts the enquiry by your criteria, without ever ruling anyone out. **What stays with a person** The call and the viewing. It prepares the morning’s list, sorted ; the negotiator calls. 02 ### Follow up tenant files **What the agent does** It checks the file’s completeness against the legal list of documents, chases what is missing, and flags what is illegible or expired. **What stays with a person** The selection. An agent never ranks, scores or rejects an applicant : that is the law, and it is traced. 03 ### Draft listings **What the agent does** From the property sheet, the photos and your past listings, it drafts the listing in the agency’s tone, with the mandatory information. **What stays with a person** The review and the publication. A wrong floor area or a missing EPC rating is a non-compliant listing. 04 ### Organise viewings **What the agent does** It proposes slots from the diary, confirms, sends reminders, and prepares the viewing sheet. **What stays with a person** Choosing between two applicants for the same slot, and everything said during the viewing. 05 ### Answer landlords and tenants **What the agent does** Where is the letting up to, when was the rent paid, who to contact about the leak : it answers from the file, citing the document. **What stays with a person** Anything that commits : a rent reduction, a termination, a repair. It informs ; the property manager decides. What we do not do ## No tenant is selected, no property is valued by an agent. Selecting a tenant is governed by equality law and must remain a human, traced decision. Valuing a property commits the agency’s liability. The agent prepares, chases, drafts and cites ; it does not rank people and does not set a price. The diagram below shows where its perimeter stops. **The method, in one sentence** Ten systems, one survey, one system opened at a time — the one with the shortest payback. [Read the full method](https://agence-intelligence-artificielle.eu/en/#methode), or go back to the [AI agency](https://agence-intelligence-artificielle.eu/en/) page. The tools ## What we open it with, and why here. The choice of tool comes last, and it is reversible. But in this industry, three constraints keep coming back and steer the choice before we even start. **The sales or lettings software, as it is** The agent reads what it exports and writes into what it accepts. It plugs in alongside the portals and the inbox, it replaces nothing. **A log that shows the absence of discrimination** Every enquiry, every reply, every chase is traced with its reason. If an applicant disputes, the log shows the sort was about the project, not about them. **A model set to inform, never to rule** It cites the property sheet, the file, the document. As soon as a request touches a price, a selection or a commitment, it hands over. The objections ## What we hear in this industry, before we start. ### Sorting applicants — isn’t that discrimination ? Sorting enquiries by the project — timing, property type, situation as declared by the applicant themselves — is not selecting people. The agent scores nobody, rules out nobody, and every reply is traced with its reason. The selection stays with the negotiator, and it is written into the quote. ### Our listings have a style. Will it keep it ? It learns from your past listings and reproduces it — then you review. What it adds is that it never forgets a mandatory mention. ### How long before it is useful ? The survey of the ten systems is delivered within 72 hours. Opening the first system takes two to six weeks. In an agency it is often the incoming enquiry that goes first : it is measurable from the first week. ### And for a property manager, not a sales agency ? The tasks change — rent receipts, rent chasing, repair requests, answers to leaseholders — but the shape is the same : find, chase, answer citing the source, without ever deciding. Where this industry concentrates ## The areas where we are called most for this. [**London**AI agency in London](https://agence-intelligence-artificielle.eu/en/ai-agency-london)[**Manchester**AI agency in Manchester](https://agence-intelligence-artificielle.eu/en/ai-agency-manchester)[**Bristol**AI agency in Bristol](https://agence-intelligence-artificielle.eu/en/ai-agency-bristol) [**All locations**see the full map](https://agence-intelligence-artificielle.eu/en/locations) Related industries The same tasks, in neighbouring industries : [AI for banking](https://agence-intelligence-artificielle.eu/en/ai-banking), [AI for insurance](https://agence-intelligence-artificielle.eu/en/ai-insurance), [AI for legal teams](https://agence-intelligence-artificielle.eu/en/ai-legal). First call — fifteen minutes ## We will tell you which system to open first. Describe the task that costs you the most. We will tell you what is feasible, how long it takes and what it costs. If the answer is no, you will leave with the two reasons why. [Request the survey](https://agence-intelligence-artificielle.eu/en/contact) [Write to the agency](https://agence-intelligence-artificielle.eu/en/contact) --- ## Autres langues - fr-FR : https://agence-intelligence-artificielle.eu/ia-immobilier.md - en-GB : https://agence-intelligence-artificielle.eu/en/ai-real-estate.md - de-DE : https://agence-intelligence-artificielle.eu/de/ki-immobilien.md - es-ES : https://agence-intelligence-artificielle.eu/es/ia-inmobiliaria.md - it-IT : https://agence-intelligence-artificielle.eu/it/ai-immobiliare.md - pt-PT : https://agence-intelligence-artificielle.eu/pt/ia-imobiliario.md