# AI agency in Leeds — survey of your ten systems within 72 hours > AI agency in Leeds: hauliers and transport, retail and e-commerce, construction, financial services. We survey your ten systems, quantify what each one costs and open the one with the shortest payback. **Version HTML :** https://agence-intelligence-artificielle.eu/en/ai-agency-leeds **Langue :** en-GB --- AI agency · Yorkshire # AI agency in Leeds Leeds moves goods and money : hauliers and warehouses where the M1 meets the M62, retail head offices and the online brands born from them, contractors, and a financial and legal district second only to London. The task that costs most here is the availability request — « can you do a load from Wakefield to Glasgow on Thursday? » — answered forty times a day from a whiteboard and a phone call to the planner. We survey your ten systems, quantify what each one costs you, and open only one. The survey is free and delivered within 72 hours. [Request the survey](https://agence-intelligence-artificielle.eu/en/contact) - **Transport** hauliers and warehouses at the M1–M62 crossroads - **Retail and online brands** head offices and their customer service - **Construction** a city centre rebuilt every decade - **Finance and law** the largest hub outside London ![Leeds: the city-centre skyline from above](https://agence-intelligence-artificielle.eu/assets/img/villes/leeds-1000.webp) *Leeds — the city skyline at sunsetPhoto [Manikuttan TK](https://www.pexels.com/@tkmanikuttan) — Pexels* The local fabric ## Four sectors, four tasks that cost. A city page is worth nothing if it could be the page of the next city over. Here are the sectors we are most often called for here, the task that keeps coming back in each, and the limit we set from the start. 01 ### Hauliers and transport **Availability requests, transport documents, customer replies.** A customer asks whether you can take a load on Thursday. The office checks the whiteboard, calls the planner, calls the customer back — twenty minutes, forty times a day. No price, no date committed by the agent. It reads the plan and prepares the answer ; the planner decides. [AI for transport](https://agence-intelligence-artificielle.eu/en/ai-transport) 02 ### Retail and e-commerce **Customer service, returns, multilingual product pages, review replies.** A brand born in a Leeds head office sells across Europe. The same returns question arrives three hundred times a week, with a November peak nobody absorbs. No refund or goodwill gesture decided by the agent, and no review written in a customer's place. [AI for e-commerce](https://agence-intelligence-artificielle.eu/en/ai-ecommerce) 03 ### Construction and contractors **Tender responses, pre-quoting, valuations, site reports.** The estimator is on site, the quote waits five days in the inbox, and the client has signed elsewhere. Behind it, the monthly valuation is done on the last day, from memory. No decision on safety, compliance or price is taken by the agent. It prepares ; the contracts manager validates. [AI for construction](https://agence-intelligence-artificielle.eu/en/ai-construction) 04 ### Financial and legal services **File preparation, missing documents, first-level answers.** A file sits for ten days before anyone notices a document is missing. The client thinks it is moving — and calls, three times. No decision, no refusal, no advice from the agent. It chases documents, nothing more. [AI for banking](https://agence-intelligence-artificielle.eu/en/ai-banking) Those four do not cover everything : Leeds also has law firms for whom [AI for legal teams](https://agence-intelligence-artificielle.eu/en/ai-legal) describes the hour before reading a contract, insurers, manufacturers, letting agents and restaurants. The survey starts from your business, not from a list. We are also called here for : [AI for legal teams](https://agence-intelligence-artificielle.eu/en/ai-legal), [AI for insurance](https://agence-intelligence-artificielle.eu/en/ai-insurance), [AI for manufacturing](https://agence-intelligence-artificielle.eu/en/ai-manufacturing), [AI for real estate](https://agence-intelligence-artificielle.eu/en/ai-real-estate), [AI for hospitality](https://agence-intelligence-artificielle.eu/en/ai-hospitality), [AI for logistics](https://agence-intelligence-artificielle.eu/en/ai-logistics), [AI for recruitment](https://agence-intelligence-artificielle.eu/en/ai-recruitment), [AI for solicitors](https://agence-intelligence-artificielle.eu/en/ai-solicitors), [AI for pharmacies](https://agence-intelligence-artificielle.eu/en/ai-pharmacies). A case — a scenario, not a real client ## A haulage firm of forty vehicles General haulage across the north of England and Scotland, two planners, a transport management system used for invoicing, and a whiteboard that is the real plan. The task that cost : **Answer availability requests from the plan, without calling the planner.** Before *1* **What comes in** Forty to sixty requests a day by phone and email : « can you do a load from A to B on day D », « have you got a curtainsider free Thursday », « what would it cost ». *2* **What happens** The office looks at the whiteboard, cannot tell, calls the planner — who is on another call — and calls the customer back twenty minutes later. By then the customer has booked elsewhere. *3* **What it costs** Three to four hours a day of office time, a planner interrupted thirty times a day, and loads lost because the answer came twenty minutes after the competitor's. After *1* **What we surveyed** The whiteboard held the truth and the TMS held the past. Nobody kept the plan in the system because it took longer than the marker pen. *2* **What we opened** The plan moved into the TMS first — a morning's work, then a habit. Then an agent reads each request, checks vehicle and driver availability against the plan, and prepares the answer : available, available with a condition, or not — with the comparable rate from the last similar job. The planner confirms in one click ; only the exceptions reach the phone. *3* **The measured gap** Availability requests are answered in minutes instead of twenty. The planner is interrupted a handful of times a day instead of thirty, and loads stop going elsewhere for lack of a quick answer. **What we did not do** The agent never commits a vehicle, a date or a price : it reads the plan and drafts. The planner confirms every answer, because a lorry promised twice costs more than twenty minutes of delay. This case is a working scenario, built from tasks we meet in this area. It is not the engagement of an identifiable client, and no figure above is presented as a result measured at a third party. The circuit ## What the machine does, step by step. There is nothing magical about an automation scenario : it is a sequence of steps you can read, stop and correct. Here is the one for the case above, in the order it runs. **The method, in one sentence** Ten systems, one survey, one system opened at a time — the one with the shortest payback. [Read the full method](https://agence-intelligence-artificielle.eu/en/#methode), or go back to the [AI agency](https://agence-intelligence-artificielle.eu/en/) page. The figures for this case ## What the closed system costs, what the open system returns. Ranges, not promises : the real gap depends on your volumes and the state of your documents. That is exactly what the survey measures before we commit. **Today, changing nothing** - Time to answer an availability request : **20 minutes** - Planner interruptions per day : **20 to 30** - Office hours per day on availability questions : **3 to 4** - Loads lost for lack of a quick answer, per week : **2 to 5** - Plan kept in the system : **no — on the whiteboard** **The planning system, opened** - Time to answer an availability request : **a few minutes** - Planner interruptions per day : **3 to 5, the exceptions** - Office hours per day on availability questions : **under 1** - Loads lost for lack of a quick answer, per week : **0 to 1** - Plan kept in the system : **yes — it is the plan** Questions we get here ## What we are asked before we start. ### Our plan is on a whiteboard. Is that a problem ? It is the first job, and the one that changes everything : the plan goes into the TMS you already pay for. Half a day to set up, then it is faster than the marker pen because the agent fills most of it from the requests. ### Our customers want a price with the answer. The agent finds the rate of the last comparable job and puts it next to the answer. The planner confirms or changes it. What goes out has always been seen by a person — a rate promised by a machine is a dispute waiting to happen. ### How long before it is useful ? The survey of the ten systems is delivered within 72 hours. Opening the first system takes two to six weeks. For a haulier, moving the plan into the system is what takes the time — not the technology. ### You are based in France. Do you come to Leeds ? Yes, for the survey workshop : we need to see the screens and the tools. The rest runs remotely, with a weekly call. Leeds and West Yorkshire are covered with no travel surcharge. Around Leeds ## Our other locations in the United Kingdom. [**Manchester**AI agency in Manchester](https://agence-intelligence-artificielle.eu/en/ai-agency-manchester)[**London**AI agency in London](https://agence-intelligence-artificielle.eu/en/ai-agency-london)[**Birmingham**AI agency in Birmingham](https://agence-intelligence-artificielle.eu/en/ai-agency-birmingham)[**Edinburgh**AI agency in Edinburgh](https://agence-intelligence-artificielle.eu/en/ai-agency-edinburgh) [**All locations**see the full map](https://agence-intelligence-artificielle.eu/en/locations) First call — fifteen minutes ## We will tell you which system to open first. Describe the task that costs you the most. We will tell you what is feasible, how long it takes and what it costs. If the answer is no, you will leave with the two reasons why. [Request the survey](https://agence-intelligence-artificielle.eu/en/contact) [Write to the agency](https://agence-intelligence-artificielle.eu/en/contact)